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4. BMC Remedy with Smart IT Download

BMC Remedy with Smart IT delivers an innovative, modern service management experience enabling a more knowledgeable and collaborative workforce...

BMC Remedy with Smart IT Screenshots

BMC Remedy with Smart IT Editor's review

BMC Remedy with Smart IT delivers an innovative, modern service management experience enabling a more knowledgeable and collaborative workforce organized around IT roles, not modules. Smart IT's persona-based experience empowers everyone, giving all users easy access and streamlined service delivery, regardless of position. Smart IT boosts meaningful customer engagements, especially at the point of service where field technicians can make the most impact. Drive strategic business transformation with an amazing user experience thats been lauded by many industry analysts.

Intelligent Interactions

Smart IT adds intelligence and insight to the service desk process by populating customer profiles, historical data, and dynamic resource suggestions from a single view. With key features such as the Smart Recorder, IT teams can achieve a more productive and knowledgeable staff with data-driven insights.

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